Sunday, 25th February 2024

About us

Established in 2020, MyTripAry is an arising online travel solution of Nepal and has since positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers. The exprience of booking your domestic flight tickets through our website or mobile application can be done with complete ease and no hassles at all. We also deliver amazing offers, such as Instant Discounts and many more.

If i made the payment, what name will my purchase be charged on the statement of bank account or other payment options?

Once if your payment is done, It will be charged under Tripary Group Privated Limited or transactions remark as per your payment options.

Where is the Card Verification Number (CVV) located on my credit card?

Visa/MasterCard: Three-digit code after the last four digits of your credit card number on the back of the card within the signature field. American Express: Four-digit number on the front of the card on the right hand side above the card number.

What Is the Card Verification Number (CVV) on my credit card?

The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession.

Is it necessary to show my e-ticket confirmation email at the airport check-in counter of the airline?

It is not mandatory to show your e-ticket confirmation email. In case you are not carrying the e-ticket confirmation email, you will need to show a photographic proof of identity (passport, driver’s license etc.) at the airport check-in counter of the airline.

However, it is advisable that you carry your e-ticket confirmation email and your e-ticket number.

How will I get my boarding pass for an e-ticket?

You will need to show your e-ticket confirmation email and your e-ticket number or PNR details at the check-in counter. The airline representative will issue your boarding pass thereafter.

How will I get my e-ticket details?

Your e-ticket details will be sent to the email address you have provided during the booking process. If at anytime, you need to reprint your e-ticket, just login to MyTrip, select the flight and click the Print button.

What is an e-ticket?

An e-Ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter when checking in for the flight.

What is the maximum number of seats I can book?

A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travellers you will have to re-complete the booking process for the additional travellers.

Is there a cancellation policy for flights booked on MyTripAry?

Each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation. Check the Fare Rules for the booking to get complete information about the airline’s cancellation policy. Over and above the airlines cancellation charges, MyTripAry charges Rs. 1000 as standard cancellation charges for bookings cancelled through our call center.

How do I confirm my seat assignments?

You can request for seats at the check-in counter.

Do I need to re-confirm my flight before departure?

It is not necessary to confirm reservations for domestic flights.

Do I need to confirm my flight reservation?

There is no need to confirm your reservation. If you need any information, you can login to MyTripAry check the booked flight in mytrip option or call our customer service team at the call center number mentioned below.

How do I know my reservation was booked?

You will receive an SMS and email on confirmation of your booking with MyTripAry.

How do I know that my credit card or banking information is safe on your site?

MyTripAry is a Secure Site operated by Tripary Group (P) Ltd. Any information you enter when transacting over MyTripAry is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties. You will notice that when you move from the passenger information page to the payment page or load balance in your account of TripMoney, the url changes from http:// to https://. This shows that you are now on a secure channel.

What payment options does MyTripAry have?

Currently we accept payments using Connect IPS, Mobile Banking, E-Banking, Debit and credit cards, and also different wallets like Khalti, Prabhu Pay, IME Pay, Nameste Pay, Cell Pay etc.